Built by operators. For the people who can't afford collateral mistakes.
Deficient. Correct. Deliver
Paragon Collateral Solutions
Paragon Collateral Solutions was founded by a former senior operator at Kondaur Capital Corporation — one of the most recognized names in distressed mortgage servicing. We didn't come from the periphery of this industry. We built our careers inside it, resolving the exact problems our clients bring to us today.
That experience shapes everything about how we work - our process, our attention to detail, and our understanding of what's at stake when collateral documentation isn't right.
Bringing Order and Clarity to Imperfect Collateral
Loans resolved: 2,500+
Collateral value managed: $350M+
Experience: 30+ years
How We Work
File-level Audit & Defect Identification
Every file is reviewed against a structured audit process developed from decades of hands-on experience in distressed collateral. We surface defects others miss — broken assignment chains, missing endorsements, allonge deficiencies, lost note situations — and document each one with precision.
Exception Reporting
You receive a structured exception report — file by file, defect by defect — with clear resolution recommendations. This gives you the visibility to make informed decisions and the documentation to support them internally.
Defect Resolution
We don't just identify the problem — we fix it. Leveraging direct relationships with major NPL sellers including HUD, and coordinating with custodians and counterparties as needed, we move through the resolution process with urgency and accuracy. Our clients don't chase us for updates — we provide them.
Intake & Initial Assessment
We begin with a conversation — not a form. Once we understand your portfolio, timeline, and specific needs, we establish a clear scope of work before a single file is touched. No ambiguity, no surprises.
Delivery & Confirmation
Once remediated, collateral is securely packaged and delivered to your designated destination — custodian, counterparty, or internal team. Every shipment is tracked and confirmed. The file is closed when you say it's closed.
Enforceability Is Non-Negotiable.
When collateral defects threaten enforceability, you need more than a document retrieval service. You need operators who've resolved thousands of them. We've worked through every variation of broken chain, missing endorsement, and lost note situation in the book — across portfolios of every size and complexity. When the file has to be right, we make sure it is.
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Frequently Asked Questions
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We specialize exclusively in mortgage collateral — auditing loan files, identifying defects, and resolving documentation issues that affect enforceability and marketability. We work on both performing and non-performing loan portfolios, and we handle everything from single-file reviews to large-scale portfolio engagements.
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Our clients include hedge funds and private equity firms acquiring NPL pools, loan servicers managing active portfolios, asset managers overseeing distressed mortgage funds, and family offices with direct mortgage investments. If you own, service, or are acquiring mortgage loans, we can help.
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We handle the full spectrum — missing or improper note endorsements, allonge deficiencies, broken assi
gnment of mortgage chains, lost note affidavits, title curative issues, and other documentation gaps that affect the enforceability or transferability of a loan. If it's a collateral problem, we've seen it and resolved it.
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Yes. When collateral is held by a third-party custodian, we interface directly with them on your behalf— managing document requests, tracking receipt, and keeping the process moving. You shouldn't have to manage that coordination on top of everything else.
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Both. Collateral defects don't discriminate — they exist in performing portfolios just as often as non-performing ones. Whether you're preparing a pool for sale, onboarding a new acquisition, or cleaning up a legacy portfolio ahead of a securitization, we bring the same level of precision and expertise to every engagement.
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Turnaround depends on file complexity, volume, and the nature of the defects involved. We establish clear timelines at the outset of every engagement and communicate proactively throughout. Our direct relationships with major NPL sellers — including HUD — allow us to resolve certain defects faster than firms that have to work through intermediaries.
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Yes. Our team has managed and resolved thousands of files across portfolios valued in the hundreds of millions. We are built for scale without sacrificing the file-level precision that complex collateral work demands.
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Reach out through our contact page or call us directly at (888) 617-2724. We'll start with a brief conversation to understand your needs, and from there we'll outline a clear scope of work. No lengthy onboarding, no unnecessary process — just a focused conversation and a plan.